Capabilities One platform. Every agent your business needs. Agents for the workflows you run, with your knowledge and your rules — reaching people by voice, by chat, and from inside the tools your team already has open.
Greets visitors with the ad they clicked, recommends from what you have in stock, and books the meeting or the sale.
See the sales agentAnswers from your knowledge, takes action in your systems within your rules, and hands over with the full story.
See the support agentAsk across every call and scorecard. Exact numbers, the evidence behind them, and the coaching that follows.
See Intelligence
Voice A voice agent that takes the next action. It understands your business, works in your systems on the call, and brings in your team at the moment that needs a person.
Chat A little chat. A lot gets done. A property advisor that understands your brief, connects the details, and helps you take the next step — try it, or build one of your own.
Built around your industry Your world. Connected workflows. Explore the systems, the exceptions and the work we can connect for your team.
Explore industries
Credit Move the application. Keep the relationship. From first enquiry to the next repayment.
Explore credit
Insurance Move every risk decision forward. Let us handle what slows it. Less chasing. More informed underwriting.
Explore insurance
Healthcare Move care forward. Let us handle what slows it. More time for people. Less time finding answers.
Logistics Move every shipment forward. Let us handle what slows it. Keep freight, documents and exceptions moving.
Retail & commerce Move commerce forward. Let us handle what slows it. From a product question to a resolved order.
Explore retail & commerce
Manufacturing Move production forward. Let us handle what slows it. Connect the supplier, the shop floor and the office.
Explore manufacturing
Explore AtomsAI How the work actually gets done. Illustrative workflows with their numbers and method, alongside notes on building and evaluating AI systems.
All resources
Case studies One workflow, measured. The rest are next door. A baseline first, the same population after, and the client’s own dashboard as the record. No number without a denominator.
Blog What broke, and what we changed. Notes on building and evaluating AI systems in production — the reasoning behind the numbers, without a sign-up.
Company Built by the team behind JustCall 6,000+ customers. Peak XV Partners and Base10 backed.
Company overview
About us We ship systems, then we hand them over. An applied AI team from the group behind JustCall. We embed with your engineers, build the workflow that pays for itself, and leave you owning it.
Read our story
Careers We hire senior. That’s the filter. Forward-deployed engineers, evals and reliability engineers, delivery leads. Remote-first, with overlap.
Contact Talk to the people who ship the work. Bring one workflow to a working session. We inspect the actual handoffs and exceptions, and agree a scoped first build.
Trust Center SOC 2 Type II. HIPAA. Your cloud. Where the workflow runs, what it stores, and who can see it — the deployment matrix and the disclosures in one place.
Brand The type, the grounds and the dot system. How the mark, the grounds and the motion work — and the rules the site itself is built on.
See the brandAtomsAI / Intelligence
Ask plain-English questions across every call and scorecard, from JustCall or any dialer. Get exact numbers, the evidence behind them, and the coaching that follows.
Built on top of your scorecards. Numbers are computed, never guessed.
Next steps is the weakest criterion: met on 58% of calls, down 9 points on last quarter.
Reps end calls without a booked follow-up when the buyer mentions budget timing. Seen in 61 of 105 calls 3 examples
Why it matters
Every call is recorded and most are scored. Getting a trustworthy answer across all of them is still hard.
AI chat replies in paragraphs, with no scope, no coverage and no link back to the calls.
Templates get copied and tweaked, so last year's Discovery scores can't be compared with this year's.
QA listens to a few calls a week. A missed disclosure on the rest goes unseen.
What it does
Plain-English questions across reps, teams, templates and dates. Answers come back as tables and charts, not paragraphs.
Every answer states its scope, its coverage and how it was built.
Lookalike templates grouped into families with versions.
Try a new version on past calls before it goes live.
Apply scorecards in bulk to calls that were missed.
Pass or fail on each rule, with the transcript line as proof. A reviewer confirms every flag.
Save any answer as a weekly report.
Weekly discovery QA: Next steps up 4 points. Tom A. still lowest on Next steps (49%).
Same query every week · also by email, CSV or APIOne focus per rep, picked from their weakest criterion, with clips from teammates who do it well and from their own calls.
Analytics
Deals are pulled from your CRM and joined to the calls behind them. So you see which parts of your scorecard actually move revenue, and which deals are missing them right now.
Patterns are shown with deal counts. They point to where to coach, not proof of cause.
Sources and outputs
Built on top of the call platform you already use, including JustCall AI's transcripts and scorecards. Nothing is connected automatically; we connect each source with you during setup.
Accuracy
We don't quote one accuracy number. We measure agreement with your own QA team, one criterion at a time, and publish the table.
| Criterion | Agreement | Kappa | False pass | False fail | Use |
|---|---|---|---|---|---|
| Recorded-line disclosure | 98% | 0.91 | 0.8% | 1.4% | Decision |
| APR stated correctly | 96% | 0.88 | 1.2% | 2.0% | Decision |
| Next steps agreed | 89% | 0.74 | 4.1% | 6.8% | Decision |
| Rapport established | 71% | 0.42 | 12% | 15% | Advisory |
Pick your industry to see the questions teams ask, what Intelligence does across the calls, and the result.
Disclosures are checked on a sample, and a missed one is a regulatory problem.
“Did every rep state the APR and recorded-line notice this month?”
Checks every call against each rule and cites the transcript line.
Misses flagged for review, by rep
“What do borrowers say before they drop off?”
Groups the reasons across calls, with counts and quotes.
Top three reasons, with evidence
Suitability and claims calls need checking, but QA can't listen to them all.
“Are agents checking needs before recommending a policy?”
Scores every sales call on the suitability steps.
Gaps by agent and product
“Who handles distressed callers best?”
Finds the strongest calls and builds a playlist.
Coaching playlist for new hires
MEDDIC is on the slide deck but not always on the calls.
“Which open deals have no economic buyer identified?”
Checks every call on each deal against your MEDDIC scorecard.
At-risk deals, with the calls behind them
“Why did we lose to competitors in Q3?”
Groups loss reasons across calls and shows coverage.
Weekly report to sales leadership
Identity checks and scheduling quality vary by agent and shift.
“Did agents verify patients before sharing details?”
Checks every call for the verification step and its order.
Misses flagged, with the timestamp
“Which agents book the most first appointments?”
Compares booking rate and call steps by agent.
Focus area per agent
Lead calls vary wildly between agents, and no one sees why.
“Who asks about finance and timeline on first calls?”
Scores first calls on qualification steps.
Agent-by-step heatmap
“What do top agents say to book a viewing?”
Finds the moments that lead to a booked viewing.
Playlist of best moments
BDC calls set appointments, but not always with the right information.
“Why do some BDC agents set twice as many appointments?”
Compares call steps between top and bottom agents.
Three behaviours to coach
“Are agents quoting rates they shouldn't?”
Flags calls with rate or approval promises.
Calls sent for review
Support calls hold the reasons behind returns, but no one has time to listen.
“What are customers saying about running-shoe returns?”
Groups return reasons across calls and chats, with counts.
Sizing issue found, with quotes
Every Monday morning.
Runs the same scorecard query on last week's conversations.
Report in Slack and email
Booking rates differ by CSR, and maintenance plans are rarely offered.
“Who converts calls to booked jobs, and how?”
Compares booking steps across CSRs.
Focus area per CSR
“How often do CSRs offer a maintenance plan?”
Checks every booked call for the offer.
Offer rate by CSR, with examples
Escalations repeat, but the pattern is buried in hundreds of calls.
“What drives escalations on delayed shipments?”
Groups causes across calls and emails, with counts.
Top causes, with evidence
Every month, per key account.
Scores account calls on your service standard.
Monthly report per account
Compliance flags go to a reviewer. Nothing is acted on automatically.
Controls and evals
Pricing
No fixed tiers. Every Intelligence setup is built around your journeys, channels and systems, so we price it the same way: after we understand what you need.
Tell us what you need.
Share your journeys, channels and systems. We'll come back with a scope and a price.
Contact usSend us the five questions you'd ask about your calls. We'll show the answer, the scope and the evidence behind it.
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