Built around your industry Your world. Connected workflows. Explore the systems, the exceptions and the work we can connect for your team.
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Credit Move the application. Keep the relationship. From first enquiry to the next repayment.
Explore credit
Insurance Move every risk decision forward. Let us handle what slows it. Less chasing. More informed underwriting.
Explore insurance
Healthcare Move care forward. Let us handle what slows it. More time for people. Less time finding answers.
Logistics Move every shipment forward. Let us handle what slows it. Keep freight, documents and exceptions moving.
Retail & commerce Move commerce forward. Let us handle what slows it. From a product question to a resolved order.
Explore retail & commerce
Manufacturing Move production forward. Let us handle what slows it. Connect the supplier, the shop floor and the office.
Explore AtomsAI How the work actually gets done. Illustrative workflows with their numbers and method, alongside notes on building and evaluating AI systems.
All resources
Case studies One workflow, measured. The rest are next door. A baseline first, the same population after, and the client’s own dashboard as the record. No number without a denominator.
Blog What broke, and what we changed. Notes on building and evaluating AI systems in production — the reasoning behind the numbers, without a sign-up.
Company Built by the team behind JustCall 6,000+ customers. Peak XV Partners and Base10 backed.
Company overview
About us We ship systems, then we hand them over. An applied AI team from the group behind JustCall. We embed with your engineers, build the workflow that pays for itself, and leave you owning it.
Read our story
Careers We hire senior. That’s the filter. Forward-deployed engineers, evals and reliability engineers, delivery leads. Remote-first, with overlap.
Contact Talk to the people who ship the work. Bring one workflow to a working session. We inspect the actual handoffs and exceptions, and agree a scoped first build.
Contact us
Trust Center SOC 2 Type II. HIPAA. GDPR. Your cloud. Where the workflow runs, what it stores, and who can see it — the deployment matrix and the disclosures in one place.
Brand The type, the grounds and the dot system. How the mark, the grounds and the motion work — and the rules the site itself is built on.
See the brandAtomsAI / Customer health
Listens to every call, ticket and email for signs a customer might leave, or is ready to buy more. It tells the right person why, acts early and runs the renewal.
Built for customer success and retention teams at software and subscription businesses.
Why it matters
Customers rarely leave without warning.
They complain, mention a competitor or go quiet, weeks before they cancel.
Those warnings sit in calls, tickets and emails that nobody has time to read.
The first sign of trouble is the cancellation email, when it's too late to fix.
Usage looks fine while the customer is telling your team they're unhappy.
Account managers watch their biggest customers and hope the rest are fine.
What it does
Competitors mentioned, repeated complaints, a champion leaving: picked up from calls, tickets and emails.
With the reasons, not just a number.
Tells the account owner why, drafts the outreach and books the call, the same day the risk appears.
Reviews, calls and quotes on time, for every account.
Offers a pause or a better-fit plan within your rules. Cancelling stays easy.
Finds who replaced them and helps you meet them.
Hears when a customer is ready for more seats or a bigger plan, and tells the account owner.
Warnings arrive while there's still time to act, upgrades are found in what customers say, and no renewal is left to the last week.
Signals, capabilities and integrations
Reads what customers say on calls, tickets, emails and chat, alongside usage and billing. Every risk, reason and action lands in your CRM.
SOC 2 Type II, HIPAA and GDPR. Your data is never used to train models.
Every conversation, every day, for every account, not only the biggest ones.
The account owner, with the warnings, the reasons and a suggested next step.
Salesforce, HubSpot and Zoho. Gainsight, ChurnZero and Vitally. Zendesk and Intercom. Stripe and Chargebee for billing. Product analytics and your data warehouse. JustCall for calls. Anything else through APIs and webhooks.
Scoped access, approved per action
Accounts
See who is at risk or ready to grow, where you heard it, and what was done.
Pick your industry to see how the agent spots risk and growth, saves accounts and runs renewals.
Renewals are lost months before anyone notices.
The person who chose you leaves the customer.
Finds the new admin and drafts an intro.
New champion before renewal
A customer mentions hiring on a check-in call.
Tells the account owner and suggests more seats.
Upgrade before renewal
Customers leave after repeated problems, often without complaining first.
A customer has had three outages.
Apologises, offers a credit within your rules.
Customer stays
A customer calls to cancel.
Offers the plans they qualify for, or cancels if they insist.
Kept on a better-fit plan
Policies lapse at renewal when customers shop around.
A car policy renews in 30 days.
Explains the new price and any discounts that apply.
Renewed, not lapsed
A customer complained about a claim.
Flags the policy as at risk to the retention team.
Called before renewal
Members stop coming weeks before they cancel.
A member's visits stop.
Checks in and offers a free class.
Back in the gym
A member asks to cancel.
Offers a pause, and cancels in one step if they still want to.
Paused, not lost
Subscribers drift away when they stop finding things they like.
A subscriber's viewing drops sharply.
Sends picks based on what they used to watch.
Back to watching
A subscriber objects to a price rise.
Offers the cheaper plan with ads.
Kept on a lower plan
Customers move their money quietly, one account at a time.
A customer's salary goes to another bank.
Flags the account and offers a switching bonus.
Main account kept
A cardholder calls about the fee.
Offers the no-fee card within your rules.
Card kept
Customers switch at the end of a fixed deal.
A fixed tariff ends in 6 weeks.
Shows the best new deal and switches them in one step.
Renewed, not switched away
A customer complains twice about bills.
Flags them as at risk and fixes the bill first.
Trust restored
Subscribers skip, then cancel.
A subscriber skips twice in a row.
Asks why and suggests a different box.
Back on a box they like
A subscriber says it's too often.
Offers a box every other month.
Kept on a slower plan
Learners stop logging in and quietly don't renew.
A learner hasn't logged in for two weeks.
Sends a nudge and books a tutor check-in.
Course finished
A company's licences renew next quarter.
Sends a progress report, suggests more seats, books the call.
Renewed with more seats
Save offers follow your rules, and cancelling always stays easy.
Controls and evals
Pricing
No fixed tiers. Every customer health agent is built around your journeys, channels and systems, so we price it the same way: after we understand what you need.
Tell us what you need.
Share your journeys, channels and systems. We'll come back with a scope and a price.
Contact usShare a sample of accounts you lost. We'll show the warnings in their calls, tickets and emails, and how early the agent would have raised them.
We keep this simple. Strictly necessary cookies always load. Analytics and performance measurement stay off until you say yes. What we collect.